May 20

Web Analytics 101: Definitions: Goals, Metrics, KPIs, Dimensions, Targets

clusterIt is surprising how often these “simple” things come up.

“What is the difference between a metric and a key performance indicator (KPI)?”

“What is a dimension in analytics?”

“What is segmentation?”

“Are goals metrics?”

And many more.

There seems to be genuine confusion about the simplest, most foundational, parts of web metrics / analytics. So in this short post let’s try and see if we can fix this really basic problem.

Definitions and standard perspectives on these terms will be covered in this post:

  1. Business Objectives
  2. Goals
  3. Metrics
  4. Key Performance Indicators
  5. Targets
  6. Dimensions
  7. Segments Continue reading