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PostPosted: Sat Sep 21, 2002 8:39 am 
hello,<br>the problem is the sub menus don't disappear when the mouse outs. on some graphic cards with high memory this problem does not occur. when upgraded to ie5.5 or ie6.0 it is resolved, but there are ie5.0 users out there.. u know. what can be the possible reason ?<br><br>


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PostPosted: Mon Sep 23, 2002 5:10 pm 
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Joined: Fri Aug 30, 2002 10:59 pm
Posts: 1517
Hi,<br><br>Sorry for the trouble.<br><br>To solve the problem, would you please inform us which product you're using, DHTMLMenu, SlidingMenu, or CoolMenu? And if it's at your convenience, please email us, with the link or zipped files ( including all the resource files ) of your page, so that we can have a check and figure out the reason.<br><br>Thanks!<br><br>Regards!<br><br>Sothink Support<br><A HREF="mailto: support@sothink.com "> support@sothink.com </A>


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PostPosted: Tue Sep 24, 2002 11:49 am 
The product is DHTML menu. OS is Windows 2000 new install. and the URL is http://www.ascsoap.com/deneme/prod_en.asp<br><br>


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PostPosted: Tue Sep 24, 2002 5:20 pm 
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Joined: Fri Aug 30, 2002 10:59 pm
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Hi,<br><br>After accessing your page, we've seen that the version of DHTMLMenu you're using is 3.0, so please upgrade it to the latest version--DHTMLMenu 3.7. Would you email us, informing your registered name, email and order reference No. , so that we can provide your the URL to download the latest version?<br><br>Regards!<br><br>Sothink Support<br><A HREF="mailto: support@sothink.com "> support@sothink.com </A>


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PostPosted: Sun Nov 10, 2002 8:53 am 
This problem still excists with 3.7 and IE 5 or IE 5.5 and windows 2000. With XP it works fabuleus.<br><br>look over here: www.btbfireandmedical.nl<br><br>


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PostPosted: Mon Nov 11, 2002 10:51 pm 
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Joined: Thu Aug 01, 2002 5:59 pm
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Checked you page.<br>Please change the codes below<br>< div align="center"> < img src="../gif/headgrey.gif" width="801" height="125" hspace="0" vspace="0"><br>< /div><br><br>into<br>< div align="center" <b>style="width:801px;height:125px;"</b>> < img src="../gif/headgrey.gif" width="801" height="125" hspace="0" vspace="0"><br>< /div><br><br>to see if the problem happens.<br><br>Regards!<br><br>Sothink Support<br><A HREF="mailto:support@sothink.com">support@sothink.com</A>


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PostPosted: Tue Nov 12, 2002 12:44 am 
Thanks, i will give it a try immediatly.<br><br>


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PostPosted: Tue Nov 12, 2002 7:10 am 
Ellie, it still doesn't work properly, the menu disappears behind the iframe.<br>There is IE 5 installed on the computer which came with win2000<br><br>


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PostPosted: Tue Nov 12, 2002 5:57 pm 
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Yes, only the browsers IE 5.5+ and NS 7.0 support menu's crossing iframe.<br>It is the problem of browsers not the program.<br>Thank you for your understanding.<br><br>Regards!<br><br>Sothink Support<br><A HREF="mailto:support@sothink.com">support@sothink.com</A>


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