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 Post subject: Can I Get a Key Reset?
PostPosted: Thu Jan 24, 2013 3:47 am 
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Joined: Thu Jan 24, 2013 3:43 am
Posts: 1
Hello, a while back I received this email:

---------------

Dear our valued user,

Thank you very much for using Sothink SWF Decompiler for Windows!

We are Sothink Customer Service(www.sothink.com) and contacting you because your key [removed] has been deactivated automatically.

From our experience with this issue and what our customers told us, the registration key will be deactivated when:

1. you install the program on more than ONE computer; or
2. the hardware of your computer is changed too frequently.

We would like to inform you that the registration key is UNIQUE for each computer. If you own a single license of the software, you could not use the same registration key for different computers.

If you have any problem or question regarding the registration issue, please feel free to contact us at support@sothink.com.

Moreover, please kindly provide us with your purchase record for reference and then we will activate the key for you manually.

Thanks for your cooperation and support!

Have a nice day!

-------------------------

I've emailed support@sothink.com to get this reset, as mentioned in this email, and haven't got any replies. Are you still in business and supporting this stuff? Can I get this reset as mentioned in the message above?


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PostPosted: Wed Jan 30, 2013 3:15 pm 
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Support Team
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Joined: Tue Aug 08, 2006 1:04 am
Posts: 364
----------------
To lukemeister :arrow:
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We need your registration information for further checking; however, as the information needed is privacy related, we suggest that you write an email to support@sothink.com.

We greatly appreciate your co-operation and sorry for all the inconveniences.

Have a nice day! :D

_________________
******
This forum is ONLY for user discussion.
Contact support@sothink.com for prompt professional assistance from Sothink Customer Service
******


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