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PostPosted: Tue Jun 23, 2009 4:43 pm 
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Posts: 443
Dear everyone,

We are pleased to inform you that Sothink Web Video Downloader for Firefox 5.3 build 90623 is released!
http://www.sothinkmedia.com/web-video-d ... /index.htm

Note: Sothink Web Video Downloader for Firefox software is licensed under The GNU General Public License.

Great news: The source code of Sothink Web Video Downloader for Firefox is open for our users!

How to get source code of this software?
http://www.sothinkmedia.com/web-video-d ... wnload.htm

Please go to the following page to download the latest version of Sothink Web Video Downloader for Firefox:
http://www.web-video-downloader.com/

How to Install Web Video Downloader for Firefox? Please check it here:
http://www.web-video-downloader.com/install.php

Here is the tutorial for you:
http://www.sothinkmedia.com/video-tutor ... eo.php?v=5

Thanks for your support and hope you enjoy it! :D

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


Last edited by SharonLee on Fri Jul 10, 2009 5:33 pm, edited 1 time in total.

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PostPosted: Wed Jun 24, 2009 5:17 pm 
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The installation of 5.3 causes FireFox 3.0.11 to repeatedly crash until disabled in Safe mode. 5.2 was working fine.

Not happy. Please fix.

rj


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PostPosted: Thu Jun 25, 2009 9:50 am 
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Yes, this update is problematic. When installed update, Firefox repeatedly and fatally crashed and could not restart. I disabled this add-on and Firefox now works fine. Please fix.


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PostPosted: Thu Jun 25, 2009 5:30 pm 
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----------
:arrow: rj0 & catcha22
----------

Sorry but we cannot reproduce the problem you referred to on our side; however, the developers in the R&D Department are checking the problem now.

Moreover, to make sure you could use Sothink Web Video Downloader for Firefox, we offer Sothink Web Video Downloader for Firefox V5.2 instead during this period.

If you need, please send us email at support@sothink.com for the installation file of Sothink Web Video Downloader for Firefox V5.2.

Moreover, please kindly advise us of the detailed information of your operating system and the version of your Firefox browser for a check.

Thanks for your assistance in advance and have a nice day!

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Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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PostPosted: Fri Jun 26, 2009 7:59 am 
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Sharon,
Firefox version 3.0.11 on Windows XP sp1, sp2, is the system on which Video Downloader crashed browser.


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PostPosted: Fri Jun 26, 2009 4:47 pm 
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---------
:arrow: catcha22
---------

Thanks very much for your precious information.

We will forward your information to the developers in our R&D department for further checking.

Once there is any news, we will let you know.

Thanks for your assistance and have a nice day!

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Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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PostPosted: Sat Jun 27, 2009 5:22 pm 
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Sharon,

The new version of Videodownloader also causes Firefox to crash on every launch after the installation of the upgraded Videodownloader.

I am using an iMac with 2.66 GHz Intel Core 2 Duo processor, and Mac OS X version 10.5.7

The Firefox version is 3.0.11

Please help . . . soon!!!


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PostPosted: Sat Jun 27, 2009 10:40 pm 
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Can you make the older revision of the Web Video Downloader available again? It worked great!! It would be excellent to be able to install it again until the problems with the new revision are fixed completely.

I will again need to purge Firefox from my system and reinstall it. It would be great to then be able to install the older version of the Web Video Downloader so I could use it again.

Thanks.


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 Post subject:
PostPosted: Mon Jun 29, 2009 4:44 pm 
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--------
:arrow: bfurino
--------

Sorry for all the inconvenience caused on you.

We would like to advise that our developers are checking the reasons of the problem and trying to find the solutions.

Since we cannot send the .xpi file of Sothink Web Video Downloader for Firefox V5.2 to you via PM, please send us an email at support@sothink.com for the installation file of Sothink Web Video Downloader for Firefox V5.2.

Thanks for your support!

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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 Post subject: Sothink 5.3
PostPosted: Tue Jun 30, 2009 4:28 am 
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Just thought I'd leave another crash report regarding version 5.3. After update was installed Firefox crashes anytime you try to start it. Disabling Sothink 5.3 will let Firefix start up normally. I'm using Firefox v3.0.10 and Windows XP Pro SvcPak 3.

Thanks! >>> Mike


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 Post subject:
PostPosted: Tue Jun 30, 2009 4:43 pm 
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---------
:arrow: mfurlong
---------

Sorry for all the inconvenience caused on you.

We have forwarded your information to our developers already and will let you know if there is any news.

Moreover, if you want to use Sothink Web Video Downloader for Firefox V5.2 instead at the moment, please kindly send us an email at support@sothink.com, and then we will provide you with the installation file of V5.2.

Thanks for your support!

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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PostPosted: Fri Jul 03, 2009 1:50 pm 
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Hi. I'm writing to ask about the incompatibility between the current (5.3) version of the Web Video Downloader for Firefox, and the new Firefox release v3.5. When I upgraded my browser, my existing add-on was then disabled. I came here and did a fresh attempt at an install of the add-on just in case that helped, but no, it won't load and gives a "not compatible with this version of Firefox" sort of message.

I presume you are aware of this, but can you reply with whatever you know concerning when you will be releasing a revision to your add-on so that it works with the new Firefox version?

Many thanks.


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 Post subject:
PostPosted: Fri Jul 03, 2009 2:31 pm 
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:arrow: Leeeny
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We would like to advise that the new version of Sothink Web Video Downloader for Firefox will be released in the first half of this July, and the next version will support Firefox 3.5.

Once the new version is released, we will let you know.

Thanks for your support and have a nice day!

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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 Post subject:
PostPosted: Thu Nov 05, 2009 10:23 am 
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Location: http://www.RentalIcon.com
Thanks very much for your precious information.

Thanks for your assistance and have a nice day!


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