SourceTec Software

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PostPosted: Fri Mar 30, 2007 1:57 pm 

Joined: Fri Mar 30, 2007 1:48 pm
Posts: 1
Hello Sothink !

My company recently bought a licence for your Software which is installed on the PC I'm working on. Now I have to deregister the actual licence and enter our new Registration number. This fails though.

I am very displeased to see, that the deinstallation of the Flash Video Encoder does NOT delete all ( Sothinkf Flash Video Encoder ) Files from my Harddrive ! After Reinstalling the Software, the Programme still uses the OLD Licence and does NOT ask for new Registration Key or anything.

I searched the Registry for any Sothink left-overs after I deinstalled, but there are none ( not obvious anyway ). So I guess that the deinstallation Programm leaves unwanted Files, maybe even Programmes, on my Computer. This is not acceptable, as my computer is my property and your Company has not the right what so ever to hide any Programmes on it !

Please give me detailed Information about this ASAP, or explain how I can enter new Registration information.

With kind Regards, Steve Jones :!:

 Post subject:
PostPosted: Sat Mar 31, 2007 6:48 am 
Support Team
Support Team

Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello DarkJones,

We can sent a program for you to unregister Sothink Video Encoder for Aobe Flash on your computer.

Could you please provide your email address to us? We will send it to you via email.

Thanks for your understanding and happy weekend. :D

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