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 Post subject: SWF Creation Problem
PostPosted: Thu Nov 27, 2008 12:20 am 
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Joined: Wed Nov 26, 2008 11:59 pm
Posts: 1
I have a 720 x 540 mpeg2 file that I cannot seem to convert to SWF correctly. I think I have tried most settings but I get a cropped/reformatted video with anything I choose.

As the video is 4:3 in its original format I thought I would be able to directly convert it and see the entire video. What could I be doing wrong?

I am running V2.4 Build 80825


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 Post subject:
PostPosted: Thu Nov 27, 2008 1:58 pm 
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Support Team
Support Team

Joined: Thu Jan 04, 2007 8:07 pm
Posts: 987
Hi there,

Please upgrade to our latest version 2.5 to check whether it helps.

If it still fails to work, please upload your original video file here:
ftp://www.sothinkmedia.com/

User Name: ftpcustomer
Password: Customer123FTP

And then inform us of the video name, and we will go to check the cause for it!

Thanks a lot for your understanding.

Best Regards

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This forum is ONLY for user discussion.
Click here to Submit a Support Request for prompt professional assistance from Sothink Customer Service
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