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PostPosted: Wed Oct 18, 2006 6:25 am 
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Joined: Sun Oct 15, 2006 9:43 pm
Posts: 12
I am a relatively new user of SoThink Tree. But I have created 2 working menus at http://www.IndianaMilitary.org Select
Quote:
28th Division
or
Quote:
106th Division
(buttons at the top). The 106th menu is pretty large and complicated (for me).

But since then, I cannot create the simplest menu. No matter what I do, it comes back with "Runtime Error". I follow the directions to the letter, but nothing works now. I have reloaded the software.

I have sent emails to SoThink Support numerous times and never get an answer.

I can see the menu work perfectly in SoThink Preview in Browser. But when I copy the codes to my Frontpage site, I immediately get the Runtime Errors. I see where Frontpage is not supported yet, but the fact that I did create 2 successfully must mean that it works as I am trying to use it.

Since SoTHink Support will not reply, I'd really appreciate any help from anyone.

Jim West


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PostPosted: Wed Oct 18, 2006 6:28 pm 
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Support Team
Support Team

Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello Jim West,

We do have sent the reply to you via email. I am afraid you did not receive it due to mailing server problems. We are sorry for the inconvenience has been caused.

Could you please provide a screenshot of the error message for us to have a check? Please also including the detailed steps how did you get the error and the problematic webpage as well as the stm file to help us checking the problem.

Thanks in advance for your co-operation.


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