SourceTec Software

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PostPosted: Mon May 13, 2013 7:45 pm 
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Joined: Mon May 13, 2013 7:35 pm
Posts: 2
Hi I have downloaded the free trial for SWF Easy, and installed on a win 7 machine. The program keeps hanging, but I would like to resolve the issue, but cannot capture the details in WhatIsHang, but can send this windows application error log:

- System

- Provider

[ Name] Application Hang

- EventID 1002

[ Qualifiers] 0

Level 2

Task 101

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-05-13T11:36:10.000000000Z

EventRecordID 11245

Channel Application

Computer moteor-PC

Security


- EventData

SwfEasy.exe
6.6.0.0
12e4
01ce4fcdc4fa7d59
18
C:\Program Files\SourceTec\Sothink SWF Easy\SwfEasy.exe
3a2895d2-bbc1-11e2-9b35-000ea3ea08e6
55006E006B006E006F0077006E0000000000


--------------------------------------------------------------------------------

Binary data:


In Words

0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000


In Bytes

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..




I would like to purchase a license for the program as I love the html export function, but how can I pay for a program that doesn't work?

Thanks

moteor


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PostPosted: Mon May 13, 2013 11:54 pm 
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Joined: Mon May 13, 2013 7:35 pm
Posts: 2
Any one from SUPPORT?


I think your support has a few issues from reading your forum! :roll:

Please reply!


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