Due to our Chinese New Year (the Spring Festival), our office will be closed on Jan. 21, 2012 and reopened on Jan. 30, 2012
. Meanwhile, our customer service will be suspended from Jan. 20, 5:00 pm to Jan. 30, 9:00 am, 2012 (GMT +8:00).
However, We will still provide limited services on Jan. 24, 2012 and Jan. 27, 2012
We apologize for the delaying issue and all the inconvenience it may bring to you.
If you did not receive prompt email reply from our support team, the most common reason is your spam filter is blocking the e-mail.
Please check your bulk or junk folders for the email and try adding firstname.lastname@example.org
to your trusted e-mail senders list.
If you are referring to technical issues about Sothink products, your answer is likely to be found in Help documentation, FAQ or other online resources at:http://www.sothink.com/support/index.phphttp://www.sothinkmedia.com/support/index.php
Moreover, if you are going to retrieve your registration information, please try to get your license back with helps below:http://www.sothink.com/support/regcode/regcode.phphttp://www.sothinkmedia.com/support/regcode/regcode.php
Thanks very much for your understanding and have a nice day.