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PostPosted: Sun Sep 16, 2007 10:20 pm 
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Location: Rescue, CA, USA
Sothink support personnel will no longer answer technical questions on this forum. If you want help from the Sothink support staff, you need to go to http://www.sothink.com/support/tickets/ticket.php and submit a trouble ticket.

If you don't want to submit a trouble ticket, there are regular visitors to this forum who will try to help you; however, before asking for help, please check the following common problems:

1) Are You Using A Current Version Of DHTMLMenu? You should not be using anything earlier than Version 6.6. If you are using Version 7, make sure that it is Version 7.3. If you have upgraded to Version 8, make sure that you are using Version 8.1 or later.

2) Does Your HTML Or XHTML Page Begin With A Document Type Declaration? If your page does not begin with a complete DOCTYPE, it will cause the browsers to interpret your page in Quirks Mode instead of Strict Mode. If your page doesn't have a complete DOCTYPE, people may not be able to help you because of the numerous problems with browser behaviors in Quirks Mode. There is a good article on the DOCTYPE here.

3) Is Your HTML/XHTML and CSS Valid? Please check your HTML/XHTML markup at http://validator.w3.org/ and your Cascading Style Sheets (CSS) at http://jigsaw.w3.org/css-validator/. Please correct any errors before deciding that DHTMLMenu is the cause of your problem.

4) Have You Uploaded The Correct Resource Files? Make sure that all the DHTMLMenu resource files (JavaScripts and images) have been uploaded to the server and that the resource files are the correct ones for the version of DHTMLMenu you are using.

5) Are All Paths Correct? Whether you are using the new Resource Folder feature in Version 8 or the traditional web paths, make sure the paths are correct.

6) Are All Hexadecimal Color Values Preceded By The Hex Sign (#)? Hexadecimal color values must be preceded by the hex sign (also called a number sign, pound sign, hash, etc.). Hexadecimal color value must appear like this, #FFFFFF, instead of like this, FFFFFF.

If you have gone through the steps above and still have a problem, please feel free to post your problem on this forum and other users will try to help you. When you post a problem or question on this forum, please provide the following information.

1) The URL of your site. If you can't provide a URL, you need to ZIP the site's index page and all related files (CSS, images, scripts, etc.) and attach the ZIP file to a message in this thread.

2) The .pgt file for your menu.

Regards,


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PostPosted: Mon Sep 17, 2007 1:23 pm 
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Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello Bill,

Thanks very much for your help! :D


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PostPosted: Thu Mar 13, 2008 8:31 am 
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Joined: Thu Mar 13, 2008 3:17 am
Posts: 1
Hi,
im a newbie at this website thing, and my boss wanted me to make this menu for their website..
anyway, i tried publishing my menu on this page www.daymak.com using the publish button on the menu, and when i tried to put the same menu on different pages (www.daymak.com/bikes-toronto/main.html) by using library in DW CS3, the menu wont show up when i upload it on my site, but when i preview it on local root, it works.. how come?

please help! urgent!


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PostPosted: Thu Mar 13, 2008 8:53 am 
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Joined: Mon May 10, 2004 3:53 am
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Location: Rescue, CA, USA
It sounds as if it might be a resource folder problem. Go to the Unofficial Resource and select Getting Started from the menu. I hope the suggestions help.

Regards,


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PostPosted: Sat Apr 30, 2011 6:27 pm 
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Joined: Sat Apr 30, 2011 6:22 pm
Posts: 10
Hi ,

We suggest that you install the latest version for a check; To avoid overwriting, please kindly install the latest version to a different directory from the one in which your V8.5 locates.

priya


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PostPosted: Thu May 19, 2011 11:38 am 
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Joined: Sat Apr 30, 2011 6:22 pm
Posts: 10
Sothink DHTML Menu is an easy to use drop down menu builder, which helps you to create the clear JavaScript menu in clicks.

thanks,
priya :lol: :lol:


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