Thanks for your message.
Sorry but we couldn't locate your purchase record using the information you provided.
It is our policy that purchase record shall be verified prior to registration information delivery.
Would you please kindly provide the following information for us to locate your purchase record?
Note: Please kindly provide the following information via PM (Private Message) to avoid disclosure of your personal information.
1. the email address used for registration (have you ever used another email address for registration?)
2. the payment method you used (Element 5, PayPal, RegNow, 2Checkout, Avangate)
3. the order or receipt you received concerning the products
4. the reference No. or order No. of the purchase
5. the exact date of purchasing
That shall be of great help in locating your records.
Thanks very much for your assistance in advance.
Have a nice day!
SourceTec Software Co., LTD