SourceTec Software

It is currently Sat Apr 19, 2014 10:57 am

All times are UTC + 8 hours




Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Video Output Settings???
PostPosted: Tue Sep 01, 2009 11:30 pm 
Offline
Member

Joined: Sat Aug 29, 2009 2:32 am
Posts: 2
I'm new to the product so I apologize in advance. I've converted a video and when it plays back, the video starts to lag about 20 seconds into the video. I just used the default settings when I converted it, is there a setting that I can change that will fix this?


Top
 Profile  
 
 Post subject:
PostPosted: Thu Sep 03, 2009 10:19 am 
Offline
Support Team
Support Team
User avatar

Joined: Tue Aug 08, 2006 1:04 am
Posts: 364
-----------------
To rbond :arrow:
------------------

Please kindly make sure that you are using the latest version of Sothink Video Encoder for Adobe Flash and the program is from www.sothinkmedia.com or www.sothink.com.

Besides, please advise if you have the problem with the specific file you mentioned or with every file?

If the problem is only with the very file you referred to, please kindly provide the following information to support@sothink.com for us to have further check:

1. your OS information
2. the version of your program
3. the screen shot of your conversion settings
4. the original file (If the file is large in size please try to send it with YouSendIt or things alike)

Thanks for your co-operation and understanding!

If you need further assistance, feel free to let us know.

Have a nice day! :D

_________________
******
This forum is ONLY for user discussion.
Contact support@sothink.com for prompt professional assistance from Sothink Customer Service
******


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC + 8 hours


Who is online

Users browsing this forum: Yahoo [Bot] and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group