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 Post subject: Video Output Settings???
PostPosted: Tue Sep 01, 2009 11:30 pm 

Joined: Sat Aug 29, 2009 2:32 am
Posts: 2
I'm new to the product so I apologize in advance. I've converted a video and when it plays back, the video starts to lag about 20 seconds into the video. I just used the default settings when I converted it, is there a setting that I can change that will fix this?

 Post subject:
PostPosted: Thu Sep 03, 2009 10:19 am 
Support Team
Support Team
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Joined: Tue Aug 08, 2006 1:04 am
Posts: 364
To rbond :arrow:

Please kindly make sure that you are using the latest version of Sothink Video Encoder for Adobe Flash and the program is from or

Besides, please advise if you have the problem with the specific file you mentioned or with every file?

If the problem is only with the very file you referred to, please kindly provide the following information to for us to have further check:

1. your OS information
2. the version of your program
3. the screen shot of your conversion settings
4. the original file (If the file is large in size please try to send it with YouSendIt or things alike)

Thanks for your co-operation and understanding!

If you need further assistance, feel free to let us know.

Have a nice day! :D

This forum is ONLY for user discussion.
Contact for prompt professional assistance from Sothink Customer Service

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