Once again, a new complain about your mail system :
As I have to upgrade from DHTML 7.2 to DHTML 9.2, I have sent you 3 days ago a mail to know how to.
In your FAQ, it is written that we will have first to contact firstname.lastname@example.org
to get a link for paying the special fee for this upgrade and in return we will obtain the new license key.
3 days after, still no answer from your company. And don't reply that your mails from china are often blocked by european ISP as yesterday night I have received an auto reply for a support request to Sothink Customer Service Center.
Today when trying to send a new mail to email@example.com
, I have the following permanent reply :
<firstname.lastname@example.org>: host mail.sothink.com[188.8.131.52] said: 554 mail server permanently rejected message (#5.3.0) (in reply to end of DATA command)
So it seems that the main problem does not come from our ISP but from YOUR
I have worked fews days on the menu for a website and for the moment I can't use this work as the limitation of the trial version makes these menu totally unusable.
I give your the informations of the 7.2 order :
To protect your personal information, we have deleted your order information for you.
---by SourceTec Customer Service
So if it is possible, can you send me by MP the good link to pay the fee and to obtain the new license key ?