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 Post subject: Sothink Support email
PostPosted: Wed Nov 10, 2010 9:44 am 
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Joined: Wed Nov 10, 2010 7:46 am
Posts: 7
Hi,

I've tried sending email to support@sothink.com, but it's getting bounced by GMail:

"Delivery to the following recipient failed permanently:

support@sothink.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 mail server permanently rejected message (#5.3.0) (state 18).
"

This is what I'm trying to send:

"
Hi,

I have recently purchased the Max OSX (10.6.4) version of your excellent SWF Decompiler (Version 5.6 Build 529), however I am getting frequent crashes.

It's hard to say what causes them, but usually clicking around the resource tree will cause a crash fairly quickly. I've included a crash dump and a small swf (which crashes consistently if you just randomly click around the tree) which may provide you with some helpful information.
"

I can't attach anything to posts, but that's the gist of it. Any ideas?

Cheers,
Shane


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PostPosted: Wed Nov 10, 2010 1:23 pm 
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Support Team
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Joined: Thu Jun 19, 2008 3:09 pm
Posts: 443
-------
:arrow: shane
-------

Actually, we have received your email. We will check your problem and contact with you via email.

Thanks for your support and have a nice day! :wink:

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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PostPosted: Wed Nov 10, 2010 1:37 pm 
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Joined: Wed Nov 10, 2010 7:46 am
Posts: 7
[quote="SharonLee"]-------
:arrow: shane
-------

Actually, we have received your email. We will check your problem and contact with you via email.

Thanks for your support and have a nice day! :wink:[/quote]

Ah, cool, good to know :)

Cheers,
Shane


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PostPosted: Thu Mar 03, 2011 1:03 am 
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Joined: Tue Mar 01, 2011 9:06 am
Posts: 1
Thank you, for answering. But this method works for me only with .. In all other cases I get only strange results, like those below :lol:


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