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 Post subject: IMAGES MOVING OVER
PostPosted: Tue Dec 14, 2010 6:04 am 
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Joined: Tue Dec 14, 2010 5:58 am
Posts: 10
I have the same problem as a couple of other posts I saw that never got responses, hoping this gets me an answer?

My images are being moved over by a few pixels at a time so that by the sixth one, the image is being cut off quite a bit on the right and some of the image from the previous scroller is showing on the left. I did have a white border around my images but I had to take this off and put a big black margin so it didn't look so bad, so for now all it looks like it does is move the image over but in reality it is showing part of the previous image on the left hand side (if you select the whole screen when on slide 2,3,4,5 or 6 then you will see what i mean)

Also, how do I get rid of that annoying arrow to the right of no.5 in the pagination? I want it to show all six numbers, that arrow makes you think you have to click there to go to the next slide when in reality it takes you to slide 6 and removes the other numbers from the listing, this looks awful, is their a way around it?


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Tue Dec 14, 2010 6:05 am 
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Joined: Tue Dec 14, 2010 5:58 am
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sorry! http://www.starfireprints.com


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Wed Dec 15, 2010 11:52 pm 
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Posts: 10
nice to see their has been a quick response from the sothink team! I'll be recommending them in future!!!! :evil:


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Fri Dec 17, 2010 11:09 pm 
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Joined: Tue Dec 14, 2010 5:58 am
Posts: 10
Three days after submitting my ticket and no response, is this normal?


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Thu Dec 23, 2010 9:04 am 
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Joined: Thu Jun 19, 2008 3:09 pm
Posts: 435
---------
:arrow: MrRinsin
---------

Actually, our technician has already replied to your emails. But it seems that you still have not received them yet.

From our experience with this kind of issues, we discovered from what our customers told us, that there are cases when our emails went in the spam or bulk section of the email address. Maybe it is a good idea to have a check and whitelist support@sothink.com in your mailbox to get the prompt response.

I have just PM the reply from our technician to you, please kindly check your inbox.

If you have any question, please feel free to contact us at support@sothink.com.

Best wishes for a wonderful new year!

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Thu Dec 23, 2010 11:43 am 
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Joined: Tue Dec 14, 2010 5:58 am
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I received my first reply today and have replied to it already, I check junk folder everyday but thank you for responding, hopefully I can now get the problem fixed, I have emailed all the files.


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Fri Dec 31, 2010 6:53 am 
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Hi, Just checking if you are closed for half of December? I sent my reply to the email with screen grabs attached as requested and I haven't heard anything back. I did actually attached screen grabs to my original ticket online but this seems to have disappeared. Please can I get an answer a.s.a.p. as my site looks awful at the moment.


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Fri Dec 31, 2010 6:56 am 
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My aplogies, a colleague of mine received an email from yourselves and he replied to you on 27th Dec, so it hasn't been that long. Didn't mean to make you look bad, sorry.


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 Post subject: Re: IMAGES MOVING OVER
PostPosted: Thu Feb 27, 2014 6:27 pm 
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Posts: 38
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