FAQ of Sothink DHTML Menu |
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| Question List | Answer and Solution |
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1. How can the menu be shown over Input/Select list box, Flash movie, ActiveX Object or Iframe? -- To solve the problem, you can choose Advanced option in "Global Settings" of the tasks panel, then check "The SELECT list box", "Flash movie or other ActiveX Object" or "IFRAME" options in the property panel to auto hide those elements when the sub menu shows. For Flash, if you want to let DHTML menu show over Flash movies in IE/Netscape/Mozilla/Firefox browsers, please use the following method to realize it:
2. Can the program insert DHTML menu into multiple pages and update them at one time? --There are 4 ways to insert one DHTML menu into many pages. First One: If you have FrontPage, you can use the shared borders or include page function to do so. Please go here for details. Second One: If you have Expression Web, you can use DWT (dynamic web template) to do so. Please go here for details. Third One: Fourth One: Use the program alone to create a separate js include file. (Suggest you to use absolute path in links); and then insert the js file into the web page. Please go here for detail.
3. Will the menu still work in a JavaScript disabled browser?
4. Can the Cross Frame menu cross frame when a .doc, .xls, or .pdf file is loaded in the content frame? -- Sorry, DHTML Menu cannot cross frame when a .doc, .xls, or .pdf file is opened in the main frame for security reason.
5. Why did the background image reload when the mouse is over a menu item? -- The problem happened when you chose "every visit to the page" in settings of internet temporary files of the Internet Option. In this case, when you mouse over the menu item, the browser will check the new version of the page and reload it as well as the images. In fact, the default setting there should be "Automatically" rather than "every visit to the page". Thus, the problem will not exist.
6. I get the error "msxml4.dll"during installing DHTML Menu, how can I do? -- The error is like this:
7. Why does an error dialog pop up when launching in DHTML Menu? How to solve it? -- In order to ensure the software security, the customers may be regarded as the forbidden users to log in Sothink DHTML Menu, the program will popup an error dialog and then shut down. Follow the below method to solve the problem: From an Administrator account, run the registry editor, RegEdit.exe. Navigate to HKEY_LOCAL_MACHINE\Software\Licenses. Right-click on that key in the left pane (the one that shows folders) and select "Permissions". Use the Remove button to remove all users and groups from the permissions box, and then click the Add button. In the "Enter the object names to select" box, type "Everyone" (without the quotes), then click the Check Names button -- the Everyone you just typed should become underlined, if the system recognizes it. Click OK to return to the main permissions dialog; you'll now see only one entry, for the every group. Below it, select the box for "Full Control - Allow", which should also turn on Read - Allow. Then hit the OK button to finish it. Alternatively, once you've navigated to the proper key, just hit the keyboard's Delete button to wipe it out, and the program will re-create it with the proper permissions.
8. Did DHTML Menu support other web editors, such as, Macromedia Contribute, Windows SharePoint Services, Windows SharePoint Designer 2007 (FrontPage) or Netscape Composer? -- DHTML Menu supports inserting the codes into the web pages manually, such as .html and .asp pages. These web editors include Dreamweaver, FrontPage, Expression Web, Golive and Sothink HTML Editor. And it does not support the other web editors.
9. Can I choose "Open a new window/tab" by right-clicking the menu? -- Yes, you can open a new window/tab by right clicking the menu in most browsers such as Firefox, Opera, Mozilla, etc. But the menu does not support this function in IE.
10. Why I could not see my menu when I included js file to a PHP, ASP, or other pages created from server side code? -- In this case, you need to rename the *.js file into the corresponding extension, such as *.php, or *.asp. And include the following JavaScript code into your webpage:
11. Can Arabic, Greek, Asian, Vietnamese characters be shown correctly in a menu? -- Yes. Let's take Arabic for example. To enable Arabic to show correctly, please set Arabic as the default language on your computer. If your OS is Win2000, set it in Regional Options>General>Language settings for the system.
12. Why do the preview windows popup "active content" in Expression Web? -- Sothink DHTML Menu 7.3 has solved this problem. Please upgrade to the latest version. If using previous version of DHTML Menu in Expression Web, you will see the tip bar in all preview windows. Security information appears in preview window, which results from security settings of Expression Web. You can get it fixed temporarily by modifying the local security settings of Expression Web, which is to set the value as "0" for "EXPRWD.EXE" in the register sheet [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InternetExplorer\Main\
13. How to make Sothink Widget work properly in Web Editing Tools on Windows Vista System? -- It might be caused by the reason that you did not run Expression, FrontPage, Dreamweaver CS 3 as an administrator. (It does not mean you need to log in the system using your administrator account, but only be sure to run this program as an administrator, which means if you have set the property to "run this program as an administrator", then you can still run the program normally without logging into the Windows Vista system with administrator account.)
14. Will the DHTML menu be too large and slow down the download time of my page? -- No. The menu files created by Sothink DHTML Menu are quite small and it won't prolong the download time of your web page. And the program provides Report function to know the menu size and how long it will take for the menu to be download.
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