SourceTec Software

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PostPosted: Thu Sep 03, 2009 2:16 pm 
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Support Team
Support Team
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Joined: Thu Jun 19, 2008 3:09 pm
Posts: 443
Dear Everyone here,

We would like to inform you that Sothink Forum is mainly for our users to discuss and share your experiences of using Sothink products with other users.

If you have any non-technical problems or technical problems regarding Sothink programs, we suggest you contact us through one of the following methods:

* Submit Support Requests (Recommended);

http://www.sothink.com/support/index.php#ticket

Your submitted requests will be forwarded to the responsible department via our customer service unit and answered as quickly as possible.

* Call us: +86(27)67848991

* Online service

http://www.sothink.com/support/index.php

For users who do not have MSN Messenger and Yahoo Messenger, you could visit the page above and then click “Sothink Customer Service” for online service.

* MSN Messenger & Yahoo Messenger

MSN Messenger: sothinkcustomerservice@hotmail.com
Yahoo messenger: sothinkcustomerservice@yahoo.com

Note: Our service time is from 9:00 a.m. to 5:30 p.m. (GMT +8:00) from Monday to Friday.

Moreover, we provide online self services for our users as well:

* Retrieve keys online
http://www.sothink.com/support/regcode/regcode.php

* Order Help
http://www.sothink.com/support/index.php

* Tutorial Center
http://www.sothink.com/tutorials/

Hope you enjoy Sothink programs and our services! :lol:

_________________
Sharon Lee
Customer Service
SourceTec Software Co., LTD
Email: support@sothink.com


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