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PostPosted: Tue Nov 07, 2006 7:31 am 
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Joined: Thu Jul 08, 2004 2:19 pm
Posts: 943
Sothink Tree Menu encounter problem after fresh instal and I can not start it.


You do not have the required permissions to view the files attached to this post.


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PostPosted: Wed Nov 08, 2006 1:18 am 
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Support Team
Support Team

Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello ghol,

Could you please tell us how did you upgrade to Sothink Tree Menu 2.0 (Build: 61102)? Have you uninstalled previous version before you upgrade to the latest version?

If you have not, please try to reinstall the program on your computer and check whether it solves your problem.

If it does not, please tell us the OS and the relevant information to help us checking the problem.

We appreciate your co-operation.


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PostPosted: Wed Nov 08, 2006 2:34 am 
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Joined: Thu Jul 08, 2004 2:19 pm
Posts: 943
Quote:
Could you please tell us how did you upgrade to Sothink Tree Menu 2.0 (Build: 61102)?


well this windows is runing windows xp pro sp2 and never installed Sothink Tree Menu v1.x 0r 2.x before. now just installed latest build of Sothink Tree Menu and after install when I click from shortcut created on desktop it starts and shows me the layout to select and when it about to click ok a windows pop ups and says Sothink Tree Menu encounter problem.

reinstalinf the program or restarting the computer does not helps.

so far from yesterday I was not able to lunch the program itself, whenever reachs to layout selection and when I click ok it close and exit itself.

I made the screenshot in flash format, if you login with your user name you will able to see in my first post.
http://www.sothink.com/phpBB2/download.php?id=1120

but if you are not login with your user name it will says Sorry but you are not authorized to view or download this Attachment

Note:
why if I am not login , I am not able to see the demo I made but when I login I am able to see?
does any new changes in forum by admin?


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PostPosted: Wed Nov 08, 2006 3:05 am 
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Joined: Thu Jul 08, 2004 2:19 pm
Posts: 943
I have uninstall Sothink Glanda 2005 and swf Quicker from same system and reinstall Sothink Tree Menu then works perfact.


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PostPosted: Thu Nov 09, 2006 6:46 am 
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Support Team
Support Team

Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello ghol,

It is very kind of you to inform us the result. We appreciate it.:D

Yes, you are correct. Our form admin has changed the settings of our forum to avoid spams. Only registered users can send post here and you are also unable to see the demo you made until you login in.

Thanks for your understanding.


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