Actually, we have sent and resent your registration information to you via both gmail and yahoo and replied to your email already. But it seems that you still have not received them yet.
From our experience with this kind of issues, we discovered from what our customers told us, that there are cases when our emails went in the spam or bulk section of the email address. Maybe it is a good idea to have a check and whitelist email@example.com
in your mailbox to get the prompt response.
And we have just resent the license to you via PM (private message), please kindly check your inbox.
Moreover, we regret to inform you that firstname.lastname@example.org
is unavailable presently, please try to send us email at email@example.com
instead of firstname.lastname@example.org
Hope you could enjoy your purchased product soon.
Please let us know if we can be of any help.
Thanks for your support and have a nice day!