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PostPosted: Fri Aug 31, 2007 8:59 pm 
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Joined: Fri Aug 31, 2007 8:50 pm
Posts: 1
Hi,

I tried to make an AVI with a 1920x1080 4500 frames 12 fps SWF with unregistered version on SWF to Video.

It crashes on XP Home Edition on portable PC with 1G RAM and on Vista Home Premium on Workstation with Quad CPU core and 3G RAM.

Need an answer quickly.


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PostPosted: Wed Sep 19, 2007 9:57 am 
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Support Team
Support Team

Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello ericd,

Sorry for the reply delayed.

Could you please tell us whether you get the creash problem on both of the computer? Did you get the problem with the other files?

If it is with a specific file, please provide the file and including your settings to support@sothink.com for us to have a check.

BTW: I’m afraid this forum here is mainly used for software discussion and communication. You can post your opinions, feedback, reviews or suggestions about the software, or even discuss the usage with other users. However it is NOT a suitable place to ask for technical support.

To contact support staff in future, we recommend using our Ticket-Submission System instead. All necessary information you submitted there will help us speed up processing your ticket and serve you better.

For Sothink.com users:
http://www.sothink.com/support/tickets/ticket.php

Thanks for your understanding and have a nice day. :D


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