SourceTec Software

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PostPosted: Sat Nov 24, 2007 12:23 am 
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Joined: Wed Nov 29, 2006 5:22 pm
Posts: 3
I purchased this software when it first came out and it has never worked. I have it on two computers (one is Vista, the other is XP) and every time I get to end of the wizard, the an error comes up saying, 'SWF SWF to Video Converter has stopped working.'

What is going on?

cg


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PostPosted: Mon Nov 26, 2007 2:53 pm 
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Support Team
Support Team

Joined: Fri Jan 28, 2005 5:15 pm
Posts: 1866
Hello,

Sorry for the reply delayed due to the weekend.

Could you please tell us whether you have tried to reinstall the program on your computer to see whether it helps? Did you get the problem with a specific file or every file?

If it is with a specific file, would you mind providing the problematic file and the detailed settings for us to have a check?

Please feel free to contact us by submitting a ticket here:
http://www.sothinkmedia.com/support/tickets/ticket.php

Thanks a lot and have a nice day. :D


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