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PostPosted: Mon Mar 24, 2008 10:43 am 
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Joined: Tue Jul 06, 2004 12:00 pm
Posts: 2464
Location: Wuhan, Hubei Province, China
Some users reported that some contents of Flash were lost after the conversion.

Normally, the missing content issue may be caused by the following factors:

1. Please check if you have choose "auto end capture at the last frame" option.

If you choose “auto end capture at the last frame”, it means the program will judge if it should end the capture processing or not according to the frames displayed on the timeline area. If it goes to the last frame, the program will stop capturing. Sometimes this function can not assure all the flash content is recorded completely:

1) If the Flash can not play to the last frame all the time, choosing “auto end capture at the last frame” will not affect the recording.

2) If the Flash keeps repeating at the last frame, choosing “auto end capture at the last frame” may cause the missing of the repeating content during the capture processing.

In the cases, we suggest you control the capture processing manually by using Start/Stop Capture buttons.

2. Some contents in Flash files may be controlled by Action Script. Although you saw the frames in the timeline of the program were played to the end, the Flash content is still playing. Thus the actual length of the Flash is longer than the frames displayed.

If you just stop capturing when the frames go to the end in timeline area, you may lose some content after that in the output file.
So we suggest when you are using “Interactive” mode to convert the Flash files, please let the Flash content keep playing to the end. Then you can click the Finish button to stop capturing and you will mot miss any content in the output file.

Please try to use the methods above to make the conversion again. If you still have the problem, please provide us your original file as well as your registration information to have further check.


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