SourceTec Software

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 Post subject: Great Software but ..
PostPosted: Mon Oct 06, 2003 9:59 am 
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Joined: Fri Jun 20, 2003 11:28 am
Posts: 2
Hi! I bought 3 of your products(Glanda, Dhtmlmenu & Cooltext) and planning to buy the 4th(Swf Quicker). Im sure im not gonna be dissappointed( already testing the demo version.) I consider myself to be a faithful customer to sothink I still have my doubts! You have to speedup your replies. Its going far to slow with the communication. When you say you can give a discount on product SWF Quicker, please do not ask us to mail to you support to get the answer how to do to get it! Just let us read the information online on the site. As i said before oyu have a great product and if you bring the customercare up to the same level it will be fantastic.<br>Mike!<br><br>


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 Post subject: Great Software but ..
PostPosted: Wed Oct 08, 2003 10:38 pm 
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Support Team
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Joined: Thu Aug 01, 2002 5:59 pm
Posts: 1808
Hi Mike,<br><br>We were just back from the vacation for the past 7 days, so we did not send you the order link promptly. Sorry for the inconvenience.<br><br>As for the order link for users who would like to order Quicker, but have bought Sothink Glanda or SWF Decompiler, we cannot put it directly on the website because it is not for all users of us. To let our old customers get the discount, sending an email to us is required so as to make a confirmation. Your understanding is greatly appreciated.<br><br>We have not dealt with emails from all customers for 7 days. As a result, there are plenty of mails waiting for us to reply. Please patiently wait for one more day (maybe a couple of hours) and we will send you the order link.<br><br>Regards!<br><br>Sothink Support<br><A HREF="mailto:support@sothink.com">support@sothink.com</A>


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