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If you cannot find an answer from those resources, please try to submit your requests to us. All fields marked with * are required, so please fill them out.
It will be helpful for us to speed up processing your ticket if you can provide us with the detailed information and related files.
Attention: Please read the following items carefully before submitting your requests.
First of all please kindly check if mails from Sothink are in your spam folder; please make sure our official email address email@example.com is white-listed in your mailbox, and if you still fail to contact us, please try the following methods:
(1).Telephone: +86 27 67848991
Office hours: 9:00 a.m. ~ 5:00 p.m. (GMT+8:00)
If nobody answers the phone, feel free to leave a message.
(2). Online Service
MSN Messenger: firstname.lastname@example.org
Yahoo messenger: email@example.com
Note: Our hotmail and yahoo mail boxes are not in use; please do not send emails to the two addresses.
Available from 9:00 a.m. to 5:00 p.m.(GMT +8:00) on business days.
Before submitting requests, please make sure of the following points::
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URL of original and output files: (Upload it if not available )
* Detailed description:
(Please write down detailed steps and information here to help us reproduce the problem)
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